Analyse who viewed your document

Check details like email, time of viewing, IP address and more data of every document viewer

1 min readLast updated Nov 2025View as Markdown

💡 Plox Tip: Combine Email Verification via OTP with analytics to ensure you’re only analyzing real people who confirmed their email—no fake leads, no guesswork.

How to See Who Viewed Your Document#

  • Go to the Documents or Data Rooms section of your dashboard
  • Click the "View Analytics" icon next to the document or data room
  • Scroll through the viewer list to see who accessed your file, along with detailed engagement metrics

What Viewer Information Is Tracked#

If access controls are enabled, Plox captures:

  • Viewer’s Email Address (when “Require Email” or OTP is turned on)
  • Time of Access
  • Platform / Device Used (Windows, MacOS, iOS, Android, etc.)
  • Location (City & Country – IP-based)
  • Time Spent on the Document
  • Completion Percentage (How much of the document they actually viewed)

Enable Viewer Identification#

To analyze exactly who is viewing your document, turn on any of these access controls from the three-dot menu → Access Controls:

  • Require Email to View – viewer must enter an email before viewing
  • Email Verification via OTP – confirms the viewer owns the email they entered
  • Restrict Access by Email – only selected users can view the file

📌 Without these enabled, analytics will show anonymous viewer activity only.

Where This Applies#

  • Individual documents
  • Files inside data rooms
  • Files organized within folders
  • Bulk-tracked views across teams or leads

Why This Matters#

  • Qualify leads based on viewing behavior
  • Time your follow-ups when someone reopens a document
  • Track interest in different parts of your pitch or proposal
  • Spot unverified access or unusual locations instantly

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